Technical FAQs

1. Do I have to install any software for accessing the program?
   Yes. You will have to install browsers like IE 7.0, Mozilla, Chrome as well as Acrobat Reader for accessing the program.
   CSMER runs best in IE 7.0, Mozilla above 2.0, Chrome browsers.

2. Do I have to buy any software?
   No one does not need to buy any software

3. How do I present the assignment and project document?
   You can upload the assignments and project documents once you login through the student login. You will find an upload assignment section, where in you can browse the select and upload the said file and press the upload button.

4. What is meant by browser?
   Browser or Web browser is a software application basically used to locate and display Web pages. The most popular of the browsers are Microsoft Internet Explorer, Firefox as well as Google Chrome. Each one of there browsers are graphical browsers, which basically means that they can display graphics as well as text . Also In addition, most of the latest browsers can present multimedia information consisting of sound and video, though they require plug-ins for some formats.
   Microsoft Internet Explorer, Firefox as well as Google Chrome are some of the browsers the candidate can use for taking the online course.

5. What is meaning of discussion board?
   Internet forum, or message board or discussion board all mean the same. All the said terms denote that it is an online discussion board. In olden days we had traditional bulletin boards however in modern days with technological developments these soon became known as discussion boards which is web based applications managing user generated content
   People participating in an Internet forum may cultivate social bonds and interest groups for a given or a specific topic made from the discussions.

6. How does your payment system work? Is my information safe while making the online payment?
   The payment gateway system works in the following manner and this explanation for your query is given below:

   1. Step one: The candidate completes his or her registration and submits the same. This entire activity of filling the Program registration form is done on a secure web page so that the candidate's personal information, as well as the bank details by way of credit card is encrypted. This encryption ensure that there is no interception from online scrupulous elements and prevents them from reading the details by these external elements.

   2. Step Two: the software on the web collects the registration request, and then compiles this information in the form that the credit card issuing bank expects.

   3. Step Three: The software then transmits this information to the credit card processor (payment gateway). This processor then checks the information it had received about the transaction to ensure it has all the information it needs to so as to continue the processing of the said transaction based on which it transmits a request to the credit card issuing bank for the card to be charged.

   4. Step Four: The card issuing bank then validates the card and the account. If everything is found ok then the credit card is clear for purchases. The bank then sends an acknowledgement back to the processor that the requested amount can be released or transferred. In the reverse order. if the bank declines the request then it sends a code back to the card processor indicating the reason for the decline.

   5. Step Five: The credit card processor (payment gateway) initiates a funds transfer to DSIJ which is running the course and indicates that the requisite amount has been deposited into its bank account.

7. While taking an online exam if there is sudden power cut how will that affect my exam, please specify?
   The candidate will have to retake the entire exam in case of power failure.
   

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